Our focus on small businesses has assisted us in developing proprietary Call Recording and Tracking Software that assists you and your managers in managing and monitoring your customer satisfaction daily. You will have access to recorded calls that give you the insight you need to train staff members and identify issues that may arise.
Our Call Tracking and Recording Software allows you to identify where new customers are coming from and gives you better insight as to how your staff represent your business on the phone.
It can be hard to know exactly where your new customers are coming from… Are they a referral, a lead from your website, from a Google Ad Campaign, a post card recipient, or a combination of all of these?
Our Small Business Call Recording and Tracking software allows you to easily setup and manage multiple unique phone numbers that all forward to your main number. This will allow you to identify which phone calls/new customers come from each of your small business marketing efforts whether they come from your website through SEO efforts, paid ads (such as Google Ads, Facebook Ads, etc..), or even direct mail marketing efforts.
Give us a call today to schedule a free demo of how our system can help your small business be more efficient immediately.Start Today, Call (208) 597-7742