Reputation Management

Managing the reputation of your business is critical to attracting new customers and retaining them.

Reputation Management For Local Businesses

Your reputation is everything! What are your customers saying about you? Studies have shown that consumers are just as likely to trust online reviews as reviews from friends and family. Managing the reputation of your business is critical to attracting new customers and retaining them. Even the best businesses can get an undeserved negative review. Be proactive so that the good reviews outweigh the bad.

Get Great Reviews

Managing your reputation is not just putting out fires, but getting great reviews for the products or services you provide. We can provide you with the tools to both gather and display great reviews on your website, as well as direct happy customers to share their reviews on sites like Google+, Yelp, and Facebook. We also provide the opportunity for unhappy customers to leave feedback so your staff can connect with them in order to correct a problem before negative reviews get posted online.

Finding reviews

We will proactively help find reviews of your business online. When we find negative reviews we'll help you reach out or respond online. When we find positive reviews, you'll have the option to reward customers who left you a glowing review. Sometimes not responding at all, or even knowing they exist, can be the worst thing you can do.

Reward Programs

Happy customers who love doing business with you, are more likely generate buzz with people they know. Give them even more reasons to be happy!  We can help you establish a reward system or loyalty program that incentivizes them to share their experience and keep coming back.

Market Igniter's Reputation Management App

Our solution for Reputation Management gives you a clever way to encourage positive reviews online. If the review is 4-stars or above your patient will be encouraged to share the review on Health Grades, Google, Facebook, Yelp or other review website. If the review is less than 4-stars he/she is notified that you take feedback seriously and appreciate them bringing the matter to your attention.

Google small businesses reviews
Google Reviews

The star rating and total quantity of Google reviews your small businesses can directly improve your overall local SEO ranking. Make getting Google Reviews your top priority!

Yelp best dentist reviews
Yelp Reviews

When customers are searching on Yelp for a small businesses they are looking to compare your business to your competition. Having more reviews will increase the odds of them giving your small businesses a call.

Online marketing for dentists requires positive dental reviews

In today’s online marketing for dentists, good reviews are critical! They are no longer optional. If when a potential patient finds your website in the search engine results they do not see a star rating and a good number of reviews under it they may wonder if you are inexperienced or purposely hiding bad reviews. Don’t let this sabotage you! Online marketing for dentists is interconnected with your reviews or lack thereof and one will affect the other. If you are spending any money on online marketing, then make sure you have a dentist online reputation management program in place as well!

Which website should you focus on to get good dentist reviews?

Yelp? Facebook? Healthgrades? There are scores of websites dedicated to collecting good dentist reviews…and negative ones. Which is best? The answer is whichever one currently has the most positive dental reviews for you now! Once you build up a large number of reviews on one site the star rating you have there will be immune to large changes from any one review. Once you have safely built up a large number of positive dental reviews on one site, move to the next and do the same. If you have no reviews currently (a rare thing) then start with Facebook if you are currently doing social media, or Google my business if not.

Should Dentist Online Reputation Management
Be Your Top Priority?

If you have no reviews or your reviews are below 4.0 on average, then you should consider this as a possible top priority. The answer also depends on the other marketing challenges your practice is currently facing but because of its impact on other online marketing for dentists, online reputation management should be a part of your plan even if it’s not currently the top priority. Ready to discover what your top marketing priority should be? Click the link below to see if dentist social media marketing or another priority would most benefit your practice.

Ready to See What We Can Do For Your Practice?

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